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Terms & Conditions

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  1. Whilst due care will be taken by the company in the execution of the agreed works in accordance with this contract, the client(s) agrees that the company shall not be liable for any damage caused by present and historical ingress during the works or otherwise than the proven negligence of agents or employees of the company. The company will take all reasonable actions during works, but will not be liable for any damage to property/contents during the works. The client(s) will take precautions as necessary to protect/remove all property that does not belong to the company during the works. The company will not accept liability for any property remaining insitu during the works.
  2. No timber works or any additional works will be carried out unless stated in estimate.
  3. All roughcasting/render works, and all wet trowel works won’t be carried out in wet/frosty
    weather. If the client insists on works being carried out and the weather washes/damages
    work, we will redo and charge again.
  4. When trying to match new Harling/Roughcasting to existing finishes we cannot guarantee
    the colour will match exactly, as products have changed and some obsolete over the years.
  5. On all re-felting works where there is water ponding, ponding will remain unless the
    joists/declivities timbers are replaced/renewed.
  6. If any tv aerials or sky dishes are in the way of works, we will remove them to carry out
    works but an aerial/sky engineer will need to be arranged with client(s)to be refitted and paid by client(s). No responsibility will be taken for sky dishes/aerials or cables when working near them if the client has any doubts get them removed before work commences.
  7. When scaffold is on premises for works the client(s) need to inform their own insurance company to let them know scaffold is on site. No one other than CRS ltd employees can climb scaffold unless accompanied by CRS ltd management/employees with full PPE.
  8. All materials belong solely to Cleland Roofing solutions Ltd until full payment is made.
  9. Rain water pipes will be cleaned at gutter level and rodded beyond offset from outlets. Any
    blockages that cannot be resolved by this action, may require a jetter at additional costs
    above the original quotation.
  10. Upon receiving the estimate the labour price is valid for 30 days and material price is valid
    for 7 days. By acceptance of this quotation the client(s)agrees to all terms and conditions. For all mutual works a signed acceptance is required by each individual property owner involved in the works.
  11. Material prices are changing every week at present, before work commences, we will inform yourselves of any material increases relating to the works and you will then have the option to withdraw from the contract.
  12. On all shared mutual works one spokesperson accepting full responsibility for full payment of invoice upon completion of works.
  13. Where the value of the contract exceeds £5000.00 GBP a 20% deposit will be required for all accepted works.
  14. Additional works will be priced and agreed before works commences.
  15. Any works lasting 4 weeks or more will be subject to the 20% deposit and one interim
    payment and then the final payment.
  16. Final payment is due on satisfactory completion of the job or within 7 days from the date on
    our invoice.
  17. The company reserves the right in in the event of late payment to make an administration charge each time the company must write to the client(s)costs to reclaim any monies will be charged to the client including any interest on monies due.
  18. All dates for scheduled works are weather dependant as some works can’t be carried out in harsh or wet conditions.
  19. By agreeing to these terms and conditions you also consent to us using photos that we have taken on site for our website clelandroofingsolutions.co.uk, no public information will be shared within the photos used and any noticeable areas to be blurred. In respect to GDPR guidelines. Please let us know if this is not suitable.
  20. All works are not covered by storm damage.
  21. The company will provide recommendations with associated costs based on findings, which
    will be agreed by client(s) prior to works commencing. Recommendations are provided in good faith, but cannot be guaranteed to resolve ingress when forming a repair attempting to resolve historical ingress. In the event of further works being required, additional recommended works with associated costs will be agreed by client(s).
  22. Unless specified on the estimate no portaloo or skip will be provided onsite.

© 2026 Cleland Roofing Solutions - Companies House Registration No. SC670470 - VAT Registered 359 8055 58